Shipping

If you just received a shipment notification, please allow 2-3 working days for the tracking information to update.

When will I get my order?

Your orders shall be shipped out from our warehouse located in United States or Vietnam.

We proudly offer worldwide shipping via USPS and DHL.

Please kindly note your order will be processed for stocking, packing and shipping to your address that you provide to us. We shall commit about delivery time to you as table below:


Region Commitment processing time Commitment delivery time Total processing order time*
North America region (excluded Mexico) 2-3 days 8-10 days 10-14 days
Europe and UK 2-3 days 10-15 days 13-19 days
Australia, New Zealand, Chile and other regions 2-3 days 10-15 days 13-19 days

* from the day you completed payment to the day you shall get your order.

Delivery time may vary depending on weather conditions, post offices, carriers and other unforeseeable circumstances.

International customers are responsible for international duties & taxes if any. Shipping time of international orders in rare occasions can vary hugely due to hold-up at custom. Therefore, for items shipped to addresses outside of the US, please consider these factors before placing your order to avoid disappointment.

If you have any questions or comments, please do not hesitate to contact us through:

Email: [email protected]

ZLEAP PTE. LTD. (202035598Z): 68 Circular Road, #02-01, 049422, Singapore